Privacy Policy

Privacy Policy

At ShuffleWay, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

By using ShuffleWay’s website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and payment details when you register an account or purchase a service.
  • Account Information: Username, password, domain names, and hosting account details.
  • Technical Information: IP address, browser type, device information, and usage data when you visit our website.
  • Support Information: Details you provide when contacting our support team, including tickets and communications.

2. How We Use Your Information

We use the information we collect to:

  • Provide, manage, and improve our hosting and domain services
  • Process payments and manage your account
  • Communicate with you about your services, billing, and support requests
  • Send important service updates, security alerts, and policy changes
  • Improve website performance, security, and user experience
  • Comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following cases:

  • With trusted service providers who help us operate our business (such as payment processors, data centers, and email services)
  • When required by law, regulation, or legal process
  • To protect the rights, security, and safety of ShuffleWay, our customers, or the public
  • In connection with a business transfer, merger, or acquisition

4. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze website traffic. You can control or disable cookies through your browser settings.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing of your data
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us through your client area or by email.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us through your client area or by emailing our support team.

Last updated: August 10, 2026